Sourcepass Blog

Quest for Client Administrators: Key Updates, Features, and What's Next

Written by Alex Davis | Apr 15, 2026

For many organizations, IT platforms are judged by one simple question: do they make day-to-day administration easier, or do they create more work?

Quest is no longer just a place to submit tickets. It is increasingly becoming a centralized operational hub that helps client administrators manage users, licenses, approvals, scheduling, and change-related requests in a more structured, transparent way.

Our latest Quest update webinar explored how Quest continues to evolve from a support portal into a more complete administrative platform for clients who need better visibility, stronger control, and smoother IT workflows. 

View the full webinar or read our summary below.