For many co-managed IT organizations, ticket management often requires navigating multiple systems, tracking down updates, and juggling ownership between internal teams and external providers.
That's why we're excited to introduce Our Ticket Board, the latest enhancement to the Quest® platform designed specifically for co-managed clients.
Our Ticket Board brings internal IT teams and Sourcepass support operations together in one centralized workspace, making it easier to manage your own work while maintaining full visibility into tickets being handled by Sourcepass.