[Learning Series Clip] Quest™: Knowledge Base Overview

In this demo clip, Quest™ UX/UI designer Rachel Lee provides an in-depth overview of the Quest™ platform's Knowledge Base and Communications sections.

Here's what you'll learn:

Overview of Knowledge Base:

• Access to self-help articles and step-by-step walkthroughs
• Articles categorized by topics like “Most Popular” and “Trending”
• Feedback system for rating article helpfulness
  
  

Overview of Communications Section:

• Approvals: Track and manage approval requests (e.g., software access)
• Notifications: Stay updated on tickets, billing, orders, and platform changes
• Access notifications on the go via the mobile app

Watch the video below to see how these features streamline your Quest experience!

Requirements:

• Access to Quest™ Web (app.sourcepass.com)
• Access to Quest™ Mobile App (Download Here)