Email is still the most targeted entry point for cyberattacks, especially for small and midsize businesses. Unlike large enterprises, SMBs often lack the layered defenses and constant monitoring that protect against advanced threats. Understanding the most common risks is the first step toward building a safer email environment.
Email is the fastest way into a business. It reaches every employee, handles sensitive information, and is often trusted by default. Attackers use email to trick users, spread malware, and take over accounts without ever needing physical access.
Attackers send convincing messages that appear to come from trusted sources, such as banks, vendors, or executives. Once a link is clicked, credentials or financial information can be stolen.
Example: An employee receives a fake Microsoft login page link and enters their credentials, unknowingly handing access to attackers.
Rather than using malware, BEC attacks rely on social engineering. Cybercriminals impersonate executives or partners to request wire transfers or sensitive data.
Example: A finance team member receives an “urgent” email from the CEO asking to transfer funds — but the email is spoofed.
Malicious files hidden in PDFs, Word docs, or ZIP files can encrypt entire systems once opened. SMBs hit with ransomware often face costly downtime and recovery.
Unfiltered spam clutters inboxes and increases the risk of accidental clicks. Some links lead to drive-by downloads or credential-harvesting sites.
If an attacker gains access to one email account, they can reset passwords, access data, and impersonate the user internally and externally.
Solutions like Microsoft Defender 365 or secure email gateways scan messages for malicious content, block spoofing, and quarantine suspicious activity.
Even if credentials are compromised, MFA prevents unauthorized logins.
Security awareness training helps employees recognize phishing attempts, suspicious requests, and unusual email behavior.
Filtering reduces exposure to risky messages before they reach users.
Ongoing monitoring and incident response services catch threats early and limit damage.
A single email breach can trigger financial loss, legal liabilities, and long-term damage to client trust. SMBs that invest in email security not only protect data but also preserve business continuity and reputation.
Strengthening email security is not an IT luxury — it is a core business safeguard. SMBs that build strong defenses today are far better equipped to prevent costly incidents tomorrow.
What is the most common email attack on SMBs?
Phishing is the most common, often involving fake login pages or impersonated senders.
Can basic antivirus stop email threats?
No. Antivirus alone cannot detect sophisticated phishing or BEC attacks. Advanced email security tools and MFA are required.
How often should employees receive email security training?
At least twice per year, with simulated phishing tests to reinforce learning.
Is Microsoft Defender 365 enough for SMB email protection?
It provides strong baseline protection, especially when configured with policies, MFA, and monitoring. Some businesses add secure email gateways for layered defense.
What should an SMB do after a suspected email breach?
Immediately reset credentials, review account activity, alert IT or managed security teams, and notify affected parties if needed.