Are Your Company Goals Driving Your Technology Decisions? with Sourcepass CCO Matt McCarthy

Discover how Sourcepass guides clients in building a true technology plan to achieve company goals.

Technology is no longer just a support function—it’s the foundation for both employee success and overall business resilience. Yet many organizations overlook how poor planning impacts these two critical dimensions.

On one hand, employees rely on technology every day to perform, collaborate, and innovate. On the other hand, your company needs a secure, scalable, and resilient infrastructure to survive unforeseen events, defend against cyber threats, and enable long-term growth.

About this Webinar

Without a comprehensive, goal-aligned technology plan, you risk failing both. In this webinar, we’ll show you what effective technology planning really means—and how Sourcepass helps businesses align their IT investments to both employee satisfaction and company-level continuity and goals.

This webinar is designed for business and technology leaders who care about both their people and the bottom line.

• Employee-Level Planning: Why your team’s productivity, morale, and success hinge on having reliable, innovative technology—and how to avoid the hidden costs of outdated or underperforming tools.
• Company-Level Planning: How to safeguard business continuity, prepare for unforeseen disruptions, and mitigate cybersecurity risks with a future-proof IT strategy. 

Key Takeaways

>  The impacts or benefits technology has on employee productivity and satisfaction

>  A clear picture of risks and gaps that threaten business continuity and security

>  Understanding your current posture from scorecards to thorough assessments

>  How Sourcepass partners with clients to build a truly aligned technology plan 

Webinar Summary: Building an Employee-First IT Strategy with RARE + MAPS

It’s truly RARE for employees to have all the technology they need to be productive, engaged, and satisfied. Too often, outdated systems and fragmented tools create friction, lower morale, and ultimately weaken customer experiences.

Sourcepass has developed two complementary frameworks to help organizations solve this challenge:

• The RARE Framework — Reliable, Accessible, Revolutionary, and Easy technology experiences that empower employees to do their best work.

• The MAPS Framework — Mitigate Risk, Align with Business Goals, ensure Predictability, and Sustain Operations—is our strategic planning approach that transforms IT from a background function into a business driver.

This session connects employee experience, customer satisfaction, and business outcomes.

Attendees learned:

• The Link Between Tech, People, and Performance: Why employee struggles with technology directly erode ESAT and CSAT.

• How RARE Defines Employee-First IT: What “reliable, accessible, revolutionary, and easy” looks like in practice.

• How MAPS Brings Strategy to Life: A five-phase methodology—Discover, Assess, Strategize, Execute, and Evolve—that builds predictable, scalable roadmaps.

• The Sourcepass Difference: Excellent service and strategic guidance are table stakes—we just deliver them better, with 97% CSAT, AI-driven innovation, and a relentless focus on client success.

The key takeaway: With Sourcepass, organizations don’t just keep the lights on—they create a secure, aligned, and scalable tech ecosystem where employees thrive and business goals are met with confidence.