Introducing Service Reporting for Quest™ | Sourcepass Managed IT

Sourcepass is excited to announce a brand-new feature on Quest™: Service Reporting!

This new feature offers top-level, easy-to-view insight into support tickets, satisfaction score, response times, and more.

Quest™ Service Reporting

What's included with service reporting? 

Primary contacts now have access to service reports where you can view important insights related to your IT ecosystem. With this new feature, you can:

• Check on your company's satisfaction score
• View total ticket submissions and monitor your tickets all in one place 
• Monitor typical ticket response and resolution times 
• Check on your company's satisfaction score 
• And much more!

Why You'll Love Service Reports