Sourcepass Blog

Introducing New Admin Feature in Quest®: User Management | Sourcepass

Written by Courtney Noonan | Jul 30, 2025

At Sourcepass, we're always working to give our clients more control, visibility, and efficiency when it comes to managing their IT experience. Learn more about our new User Management features in this article

 

About User Management

 

User Management is a new,  powerful user management feature designed for Primary Contacts. With this feature, Primary Contacts can now access further insight into their users, user level of support, and user access to Microsoft-related licenses. 

 

With these new features, you can:

  • Initiate onboardings & offboarding

  • Control roles and levels of support

  • Manage levels of support for users

  • View the allocation of Microsoft licenses 

These settings can be found under Admin Mode in the User Management section. Navigate by selecting the appropriate tab at the top left of the screen: 

  • All Users 
  • Premium Users 
  • Licenses

 

 

Stay Tuned for Automated Onboarding and Offboarding Forms!

 

 

Join the Waitlist: Once joined, a ticket will be sent to our automation team so we can keep you in the loop.

 

 

 

Quest® by Sourcepass continues to evolve with your needs—delivering next-generation client experiences through smart technology, intuitive design, and relentless innovation.

Haven’t explored Quest® yet? Download it on the App Store or Google Play, and see how we're redefining IT support—one smart request at a time.