In this demo clip, Quest™ UX/UI designer Rachel Lee provides an in-depth overview of the Quest™ platform's Knowledge Base and Communications sections.
Here's what you'll learn:
Overview of Knowledge Base:
- Access to self-help articles and step-by-step walkthroughs
- Articles categorized by topics like “Most Popular” and “Trending”
- Feedback system for rating article helpfulness
Overview of Communications Section:
- Approvals: Track and manage approval requests (e.g., software access)
- Notifications: Stay updated on tickets, billing, orders, and platform changes
- Access notifications on the go via the mobile app
Watch the video below to see how these features streamline your Quest experience!
Requirements: