[Learning Series Clip] Quest™: Knowledge Base Overview
Feb 20, 2025
Courtney Noonan
Managed IT Services
Quest
0 min read


![[Learning Series Clip] Quest™: Knowledge Base Overview](https://blog.sourcepass.com/hubfs/QuestTM%20Knowledge%20Base%20Overview.png)
In this demo clip, Quest™ UX/UI designer Rachel Lee provides an in-depth overview of the Quest™ platform's Knowledge Base and Communications sections.
Here's what you'll learn:
Overview of Knowledge Base:
- Access to self-help articles and step-by-step walkthroughs
- Articles categorized by topics like “Most Popular” and “Trending”
- Feedback system for rating article helpfulness
Overview of Communications Section:
- Approvals: Track and manage approval requests (e.g., software access)
- Notifications: Stay updated on tickets, billing, orders, and platform changes
- Access notifications on the go via the mobile app
Watch the video below to see how these features streamline your Quest experience!
Requirements:
- Access to Quest™ Web (app.sourcepass.com)
- Access to Quest™ Mobile App (Download Here)