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[Learning Series Clip] Quest™: Knowledge Base Overview

 
[Learning Series Clip] Quest™: Knowledge Base Overview

In this demo clip, Quest™ UX/UI designer Rachel Lee provides an in-depth overview of the Quest™ platform's Knowledge Base and Communications sections.

Here's what you'll learn:

Overview of Knowledge Base:

  • Access to self-help articles and step-by-step walkthroughs
  • Articles categorized by topics like “Most Popular” and “Trending”
  • Feedback system for rating article helpfulness

Overview of Communications Section:

  • Approvals: Track and manage approval requests (e.g., software access)
  • Notifications: Stay updated on tickets, billing, orders, and platform changes
  • Access notifications on the go via the mobile app

Watch the video below to see how these features streamline your Quest experience!


Requirements: