Do Satisfaction Surveys Really Matter?
One of our techs shared a story about a visit to his doctor’s office. He showed up 15 minutes prior to the scheduled appointment, as...
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The Only SLO is “Fast Enough”
Sourcepass Service Level Objects for Support Response Sourcepass state Service Level Objectives (SLO) within our agreement language that...
Cloud Options: Microsoft Azure Vs. Google Cloud Platform
Over the last decade, business leaders have recognized the advantages of harnessing Cloud computing. As with most technology-based...
What Should Your HIPAA Compliance Strategy Include?
Whether you’re managing your HIPAA compliance on your own, or you’ve invested in healthcare IT solutions for your practice, you need to...
Track Your Employee Productivity
Whether your business embraces remote, hybrid, or in-office work, an employee monitoring service can be useful to measure productivity.