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Support My IT

Create a secure, scalable technology foundation that keeps your business productive and growing.

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Secure My Business

Reduce risk, strengthen resilience, and stay ahead of evolving cyber threats. 

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Automate My Business

Eliminate manual work, increase efficiency, and empower teams with AI and automation.

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Modernize My Technology

Transform legacy systems into modern platforms that improve performance and accelerate innovation.

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Commercial Industries

We understand what most managed service providers don’t – when it comes to industry-specific technology, one-size-fits-all solutions don’t exist.

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Public Sector

Specialized IT, cybersecurity, and compliance support for schools, BOCES, local governments, and utilities — backed by 40+ years of public-sector experience.  

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We serve clients across the lower 48, with regional concentration in the Northeast, Mid-Atlantic, Southeast, Mountain West, and West.  

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The Sourcepass Story

Built and run by technology, security, and managed services people who were tired of how IT gets delivered – and decided to do it differently. 

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The Sourcepass Experience

Excellent service, strategic guidance, and technology delivered with innovation – the operating model behind every Sourcepass engagement, across IT, security, Microsoft, and AI. 

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[Webinar] How Much Should You Really Be Spending on IT?

 
[Webinar] How Much Should You Really Be Spending on IT?

Are you spending more than you should on IT—and getting less than you need?

As technology evolves, many growing companies are still managing IT like it's 2010: in-house systems, under-resourced teams, and unpredictable costs. What worked when your company was smaller may now be holding you back—or quietly draining your budget.


In this session, we break down the true cost of outdated IT strategies and show how leading organizations are reducing risk, improving performance, and controlling costs by partnering with Managed or Co-Managed IT providers.

Whether you're a CEO focused on growth, a CFO looking for cost control, or a Director of Operations juggling priorities, this webinar will help you evaluate whether it's time to rethink how your company approaches IT.

In this Session, You’ll Learn:

  • Why legacy IT models no longer align with modern business needs
  • The 5 hidden costs of managing IT entirely in-house
  • How downtime, delays, and security risks add up fast
  • Real-world cost comparisons between internal IT vs. MSPs
  • How Co-Managed IT supports (not replaces) your internal team
  • What to expect from a true strategic IT partnership
 

 

 

The True Cost of IT: What Are You Actually Spending?

Sourcepass referenced Gartner data showing the average IT spend is $1,221 per end user annually, or $891 per device—reflecting that most employees have more than one connected device. While this varies by industry, it's a good rule of thumb for organizations to compare against.

This includes:

  • Hardware lifecycle (purchase to disposal)

  • Software licensing

  • Managed services

  • Collaboration tools and cybersecurity platforms

  • Cloud-based subscriptions and compliance tools

Organizations in regulated industries (e.g., financial services, healthcare, defense contractors) typically spend more due to strict compliance requirements.


 

Hardware Refresh Cycles & Moore’s Law

We emphasized that IT budgeting often aligns with refresh cycles:

  • Desktops/Laptops: 3–5 years

  • Servers: Accelerating from 5–7 to 3–5 years due to higher processing demands

  • Mobile Devices: 2–3 years

Failure to refresh hardware can introduce:

  • Performance degradation

  • Compatibility issues (e.g., Windows 11 upgrades)

  • Security vulnerabilities

 


 

Security & Compliance:

The Hidden Budget Drivers

 

We noted that outdated infrastructure is a top target for cyberattacks. Staying current ensures you're receiving security patches and firmware updates at all levels: workstations, servers, firewalls, and switches.

Plus, industries like government contracting must comply with standards like CMMC, raising the bar—and cost—for IT security readiness.

 


 

Co-Managed or Fully Managed:

Flexible Support Models

 

Sourcepass supports businesses through:

  • Fully Managed IT Services: Ideal for SMBs looking to outsource all IT functions.

  • Co-Managed IT Services: Augments internal teams—perfect for covering help desk overflow, specialized projects, or 24/7 monitoring.

Dennis highlighted real-world examples where Sourcepass identified gaps companies didn’t even know they had, like overworked help desks or missed patching windows.

 


 

Budgeting Strategy:

Rough Order of Magnitude (ROM)

 

To simplify annual planning, Sourcepass recommends ROM pricing—broad project estimates based on historical data, inflation (e.g., 1.3x COLA since 2018), and project scope. It's not exact but offers enough clarity to:

  • Secure stakeholder approval

  • Prioritize investments

  • Phase initiatives using a “crawl, walk, run” approach

 


 

Strategic Roadmaps: IT Should Align with Business Goals

 

A clear message emerged: IT is not just a cost center—it’s a business enabler. That’s why Sourcepass bakes technology planning into broader business objectives. Through assessments, scorecards, and client roadmaps, they help businesses:

  • Visualize spend over 1–3 years

  • Phase out end-of-life hardware

  • Align technology upgrades with company initiatives

 


 

The Sourcepass Difference

 

What sets Sourcepass apart?

  • Human-based pricing (not per device or ticket)

  • Dedicated strategic advisors

  • Transparent Quest™ dashboards

  • Flexibility for nonprofits, co-managed environments, and compliance-heavy verticals

“Our job is to make sure clients don’t just keep the lights on—we help them move the needle.”

 

Get in Touch with Sourcepass Experts