Providing IT Services That Meet HIPAA Compliance

Riverside Industries provides individualized services combining life skill development, day habilitation, and employment options for adults living with Intellectual and Developmental Disabilities (IDD) and autism in Hampshire, Franklin and Hampden Counties of Western Massachusetts.

PROBLEM

Technology is the framework in which Riverside operates and plays a number of roles in the organization. Some of the most important technology-related goals for Riverside include:

• Protecting HIPAA information for clients and staff
• Maintaining network connectivity for seamless interaction
• Receiving timely help with IT-related issues 

SOLUTION

Riverside has been working with us for well over a decade. Some of the value Sourcepass provides to Riverside includes:

• An IT partner that recommends and implements the proper safeguards to achieve HIPAA compliance.
• A Strategic partner that assists with grant applications for enhancing technology at Riverside.
• An exceptional, empathetic Helpdesk that understands the urgency of situations and quickly resolves technology-related issues.

CONCLUSION

Riverside is quite happy with the work Sourcepass has done for them over the years and is excited to see what the future holds. "We truly heavily rely on Sourcepass. Sourcepass is our IT employee...They are here at a moment's notice, and they understand our business which is really important." Lynn Ireland, President & CEO