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February Microsoft Licensing Update: Pricing and Billing Changes
Microsoft continues to roll out licensing and pricing updates in 2025, with several key changes taking effect on April 1.
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[Learning Series Clip] Quest™ Service Ticket Module Overview
In this clip from our webinar "Quest™: Maximizing the User Experience", Quest™ UX/UI designer Joe Neiderhauser provides a demo on how users can easily submit, track, and manage support requests in an...
[Learning Series Clip] Quest™: Knowledge Base Overview
In this demo clip, Quest™ UX/UI designer Rachel Lee provides an in-depth overview of the Quest™ platform's Knowledge Base and Communications sections. Here's what you'll learn: Overview of Knowledge...
Improving Communication and Coordination Through Secure IT Systems
Whether it's a business, government agency, or law enforcement entity, seamless communication and the ability to work collaboratively across teams and departments are essential for achieving...
The Importance of a Documented Temporary Access Policy
In today’s business environment, temporary personnel—such as contractors, consultants, or seasonal workers—often need access to a business’s network and information systems. While their role may be...
Essential Benefits of New Commerce Experience Renewals
In today’s fast-paced business environment, staying ahead of the curve is crucial. One way to ensure your business remains competitive is by keeping your software and services up to date. This is...